Footshop Reviews

Footshop has an overall rating of 3.8 based on 236 reviews. Customer feedback on Footshop is mixed.

3.8/5.0

236 reviews

5 Stars

11

4 Stars

6

3 Stars

0

2 Stars

8

1 Star

0

All Footshop Reviews (236)
hello_tammy316
May 29, 2026
"I’ve used ftshp.co.uk i like that they seem..."
I’ve used ftshp.co.uk i like that they seem to be making an effort with better materials and cutting down on waste. That kind of thing matters to me, even if I’m just browsing for clothes. Delivery was totally fine as well, no issues there. I do wish every item had a bit more info, because sometimes I was left wondering about the details. But overall, it feels like a good choice if you’re trying to shop a little more sustainably.
david.Allred
May 27, 2026
"Exactly what I expected"
I ordered from Footshop and, to be fair, the product was exactly like it was shown and described on the site. The size, colour and little details all matched up, which isn’t always the case when you’re shopping online.

I was slightly unsure before ordering, mainly because I tend to read between the lines with product descriptions and photos, but there were no awkward surprises when it arrived. It looked and felt like what I thought I was buying.

Overall, I’m really happy with it. It’s always nice when a website gives you a clear idea of what you’re getting, and this one did. I’d definitely use them again.
leonardstutzman8256
May 12, 2026
"Good payment options and a easy checkout"
I used ftshp.co.uk and the payment bit was straightforward. They had the options I normally use, so I didn’t have to do anything ridiculous like set up a whole new account just to pay.

Only reason I’d give it 4 stars is that I’d like a bit more choice, or at least clearer info before getting to the final checkout page. But overall it worked fine, and the payment went through quickly
Dolores-spinelli
May 02, 2026
"I’m still waiting for my refund…"
I’m still waiting for my refund to come through, my first impression isn’t great. It shouldn’t take this long, so right now I’m disappointed.
STETSON
April 26, 2026
"Not gonna lie, I ordered from ftshp.co.uk and…"
Not gonna lie, I ordered from ftshp.co.uk and the delivery was way quicker than I expected. I got the updates without any issues and the parcel arrived with no messing around. Nothing fancy to add really, just fast delivery and a smooth experience. I’d definitely order again
MikeLavin
April 14, 2026
"I ordered a pair because it said they..."
I ordered a pair because it said they were in stock, and then a few days later I got told they actually weren't available. So that was kind of annoying, especially since I had already paid and was just waiting around. The refund did come through fine, so that part was okay, but the stock updates really need to be better or fixed somehow...
hello_lori700
April 13, 2026
"Customs charges were clear enough"
I wasn’t totally sure about ordering from FTShp at first because I kept wondering if the customs charges would end up being more confusing than they looked. Maybe I was overthinking it, but I wanted to know what I was paying before checking out.

The import fees were actually explained clearly before I paid, and there wasn’t any awkward surprise charge at the door, which I really appreciated. I did still double-check things a couple of times just to be safe, but it all matched up.

Delivery took a few days, but that seemed normal to me. Overall I’m happy with the order, and I’d probably use them again.
virginia-Hazel
April 13, 2026
"I ordered a pair of trainers and..."
I ordered a pair of trainers and, as far as I remember, the checkout went through without any issues. It didn’t crash or do anything strange, and the payment worked on the first try. I’m sure the confirmation email came through right after, or maybe a few minutes later — either way, it showed up. Only giving 4 stars because the page was a bit slow to load, but otherwise it was all fine...
William_brown72
April 12, 2026
"Refund came through fast"
I asked for a refund it came through quickly. I was expecting it to take longer, kind of like when you deal with... anyway, it was done faster than I thought.
BaileyLadner
March 27, 2026
"It’s okay, but the photos made it look..."
It’s okay, but the photos made it look a lot nicer than it did when it arrived. Not terrible or anything, just a bit underwhelming compared to what I was expecting.
hello_christian242
March 22, 2026
"Good shop, but the limited stuff disappears too fast"
I got my pair without any issues, so I can’t really complain about the service. I just wish the limited releases didn’t sell out almost instantly — it kind of feels like they could do a better job making enough stock available
emily_Terkelsen81
February 28, 2026
"the prices still feel high..."
the prices still feel high, and the discounts don’t really make much of a difference... I was hoping it’d feel like more of a bargain
pamelasmith6192
February 24, 2026
"Easy enough for what I needed"
I had a smooth time using the site. For the kind of thing I was looking for, it was easy to find my way around and I found what I needed quickly. The pages didn’t feel cluttered or slow, which helped. Checkout was straightforward too, with nothing that really made me stop and figure things out. Overall, nice and easy
kelly-Herrera
February 09, 2026
"Okay site, but the selection didn’t really wow me"
I checked out Footshop thinking there’d be a decent amount to choose from, and to be fair, some of the stuff looked nice. But I’m not totally convinced because the range felt a bit thin, and a few categories only had a handful of items.

The site itself isn’t bad and it was easy enough to browse, but the missing sizes and limited options made it less exciting than I expected. I wanted to like it more, but after a short look I ended up checking other places instead.
Oscar_spiers87
February 02, 2026
"Order cancelled and I feel like they should make it right"
My order was cancelled after I had already paid, and the email I got didn’t really explain what happened. I had to sit around waiting for the refund, and support wasn’t much help beyond sending basic replies. It did get sorted eventually, but the whole thing was frustrating. For the hassle and wasted time, I’d expect some kind of compensation or at least a discount if they want me to consider ordering again.
VADASY
January 24, 2026
"Fits Just Right"
I ordered my usual size and it fit pretty much exactly how I hoped it would. No awkward tight spots or anything weird to figure out, which was nice. I’m happy with it
LUND
January 14, 2026
"I ordered from ftshp.co the tracking was…"
I ordered from ftshp.co the tracking was spot on for me. It updated when it said it would, and my parcel arrived on the exact day shown. I didn’t have to keep guessing or sit around waiting all day, which I really appreciated. My order was straightforward and I had no issues at all...
Alicia.norris
December 31, 2025
"Easy order and everything was right"
The whole ordering process was really easy, and I got exactly what I ordered. The sizes and items were all correct, which I appreciated. It did take a little longer than I expected, but it wasn’t a big deal. I’d definitely use them again.
joseph.Pointer
December 29, 2025
"Decent delivery, but not worth the price for me"
My order arrived without any issues, so that part was fine. But i wasn’t too impressed with the product itself. The material felt kind of cheap to me, and the stitching didn’t look very well done. I personally don’t see it holding up for long, which is disappointing considering the price. I expected better...
Doug_lopez89
December 26, 2025
"Pickup just felt easy"
I ordered online and went to pick it up the next day, and it just had a good feel from the start. No queue, the staff were relaxed and helpful, and the trainers were exactly right. One of those experiences where you kind of think, yep, I’d definitely do this again

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